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Knowledge Center : Frequently Asked Questions
FAQ engine from DiamondSteel
FAQ engine from DiamondSteel
Frequently Asked Questions
Click a question to find the answer...
Establishing or Changing Energy Services
- How Do I Sign Up For A New Energy Provider With DallasElectricityOptions?
- How Much Do You Charge For Your Service?
- Why Should I Switch?
- What Is The Switching Process?
- Is There A Penalty For Switching?
- Will I Continue To Recieve Reliable Service If I Switch?
- What Do I Do If I Have An Emergency Or Lose Power?
- What If My Current Electric Provider Goes Out Of Business?
- If I Have A Problem With My Current Electricity Provider Where Can I Turn For Assistance?
- What Is An Electricity Label?
- How Can I Find Current Energy Rates & Plans Available In My Area?
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About Texas Electric Choice
- Do all Texans choose their electricity provider?
- What Is A Retail Electricity Provider Or REP?
- What Is Deregulation?
- What Is A Killowatt-Hour Or KWH?
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dallaselectricityoptions.com (the "Site") takes your privacy seriously. The Site understands that privacy concerns are extremely important to our customers. We would like to assure you that we are committed to protecting your personal privacy and for that reason the Site has created this privacy policy. Please read the following to learn more about our privacy policy.
What This Privacy Policy Covers
This policy covers how this Site treats personal information that the Site collects and receives from you, including information related to your use of the Site's products and services. Personal information is information you provide about yourself that is personally identifiable like your name, address, email address, phone number, and social security number. This policy does not apply to the practices of companies or the content of websites of companies that the Site links to, does not own or control, or to people that the Site does not employ or manage. In those cases, you will become subject to the security and privacy policies of those companies or individuals and the policies that are posted on the associated website. If you wish to restrict the disclosure of your personal information by those companies or individuals, you will have to direct any opt-out or other non-disclosure request to those companies or individuals in accordance with their respective policies.
Information We Collect
In order to ensure that consumers get the very best service, the Site collects demographic information, web pages visited and other consumer-volunteered information from sources such as request forms, survey information and/or site registrations. The Site's request forms may require users to give us information, which may include but not be limited to your name, address, phone number, birth date, social security number, e-mail address and certain financial and credit-related information. This information allows the Site to serve you, and to the extent you request service beyond that which the Site can provide, to match you with a trusted fulfillment partner, such as an automobile dealer or bank, that we feel is best able to fill your specific request. This information also helps the Site in the development or referral of valued products and services offered by the Site and other companies that we believe will meet the continuing needs of our customers. Collected information is used to improve the content of our website, customize the content and/or layout of our website for individual users, and to contact users for marketing purposes as well as route requests to our trusted fulfillment partners. The Site automatically receives and records information on our server logs, including but not limited to your IP address, the Site cookie information, previous page visited, and the page you request. The Site uses information for the following general purposes: to customize content you see, fulfill your requests for products and services, maintain or improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Cookies
Cookies are pieces of information that a web server may transfer to your computer through your web browser. When this information is stored on your computer, our system is able to recognize your browser and in turn customize web page content for you. By using cookies, the Site is able to offer you the advantage of personalization. Such personalization provides you with a more convenient online experience. We will not use any cookies to retrieve other data from your hard drive or obtain sensitive information about you. When a cookie is set, your browser will check it for length, an expiration date, and where it originated. Only the Site can access the cookies that we set. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online services or website features.
Third Party Advertising
The ads appearing on this Site may be delivered to you by an outside advertiser or Web advertising company. Information about your visits to the Site, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you.
Third Party Cookies
In the course of serving advertisements to this site, third-party advertisers may place or recognize a unique cookie on your browser.
Third Party Tracking The Site may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs, tracking pixels or web beacons) to measure advertising effectiveness. No personal information is provided to these third parties by the Site.
Security
The Site understands the importance of security for our consumers. When applicable, we use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal or financial information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties. An SSL-capable web browser such as the current versions of the Netscape Browser, Internet Explorer, Mozilla Firefox, the AOL browser or Opera is needed to support this encryption technology.
Information We Share With Others
1. The Site's Agents
The Site may decide to share your personal information with companies that work on behalf of or with the Site. These companies may use your personal information to help the Site communicate with you about offers from the Site, to inform you about the Site's products and services, or to provide you with information about other exciting products and services. They may also use your personal information in connection with providing administrative or maintenance services to the Site.
2. Trusted Fulfillment Partners
When you request services beyond those directly available from us, we provide your personal information to selected trusted fulfillment partners, who we believe can provide the product or service your request. Our trusted fulfillment partners may use your personal information to process your order, approve your credit, respond to your requests for information or provide further information about products and services that they believe will meet your continuing needs. As our trusted fulfillment partners may keep and use your information whether or not you purchase their products or use their services, your personal information will be subject to their privacy policies, and you should contact them directly for more information about their specific privacy and opt-out policies.
3. Other Third Parties
The Site may provide personal information to other third parties that it believes will be able to provide you with valuable products, services, or other information that may be of interest. As such third parties may keep and use your information whether or not you purchase their products or use their services, your personal information will be subject to their privacy policies, and you should contact them directly for more information about their specific privacy and opt-out policies.
4. Required Disclosures
The Site also responds to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Where we believe it is necessary, we will share information in order to investigate, prevent, or take action regarding illegal activities, violations of the Site's terms of use, or as otherwise required by law.
Third Party Partner Privacy Policies
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. If you disclose your information to third parties that you are placed in contact with through our site or other sites throughout the Internet, different privacy policies may apply to their use or disclosure of the information you disclose to them. Since the Site does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties, and we encourage you to read their privacy policies or ask questions before you disclose your personal information to others.
Your Acceptance of These Terms
By using this site and providing us with your information, you agree to the Site's Privacy Policy. If you do not agree to this policy, please do not use the Site.
Changes to this Privacy Policy
We may occasionally update the Site's Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Site's Privacy Policy when you visit to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will e-mail registered website visitors information on material changes to this policy. Your continued use of the Site means you accept those changes for all information you have provided to us.
Questions and Suggestions
If you have questions or suggestions, or want the opportunity to review or change any of the information collected from or about you, please complete a feedback form.
What This Privacy Policy Covers
This policy covers how this Site treats personal information that the Site collects and receives from you, including information related to your use of the Site's products and services. Personal information is information you provide about yourself that is personally identifiable like your name, address, email address, phone number, and social security number. This policy does not apply to the practices of companies or the content of websites of companies that the Site links to, does not own or control, or to people that the Site does not employ or manage. In those cases, you will become subject to the security and privacy policies of those companies or individuals and the policies that are posted on the associated website. If you wish to restrict the disclosure of your personal information by those companies or individuals, you will have to direct any opt-out or other non-disclosure request to those companies or individuals in accordance with their respective policies.
Information We Collect
In order to ensure that consumers get the very best service, the Site collects demographic information, web pages visited and other consumer-volunteered information from sources such as request forms, survey information and/or site registrations. The Site's request forms may require users to give us information, which may include but not be limited to your name, address, phone number, birth date, social security number, e-mail address and certain financial and credit-related information. This information allows the Site to serve you, and to the extent you request service beyond that which the Site can provide, to match you with a trusted fulfillment partner, such as an automobile dealer or bank, that we feel is best able to fill your specific request. This information also helps the Site in the development or referral of valued products and services offered by the Site and other companies that we believe will meet the continuing needs of our customers. Collected information is used to improve the content of our website, customize the content and/or layout of our website for individual users, and to contact users for marketing purposes as well as route requests to our trusted fulfillment partners. The Site automatically receives and records information on our server logs, including but not limited to your IP address, the Site cookie information, previous page visited, and the page you request. The Site uses information for the following general purposes: to customize content you see, fulfill your requests for products and services, maintain or improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Cookies
Cookies are pieces of information that a web server may transfer to your computer through your web browser. When this information is stored on your computer, our system is able to recognize your browser and in turn customize web page content for you. By using cookies, the Site is able to offer you the advantage of personalization. Such personalization provides you with a more convenient online experience. We will not use any cookies to retrieve other data from your hard drive or obtain sensitive information about you. When a cookie is set, your browser will check it for length, an expiration date, and where it originated. Only the Site can access the cookies that we set. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online services or website features.
Third Party Advertising
The ads appearing on this Site may be delivered to you by an outside advertiser or Web advertising company. Information about your visits to the Site, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you.
Third Party Cookies
In the course of serving advertisements to this site, third-party advertisers may place or recognize a unique cookie on your browser.
Third Party Tracking The Site may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs, tracking pixels or web beacons) to measure advertising effectiveness. No personal information is provided to these third parties by the Site.
Security
The Site understands the importance of security for our consumers. When applicable, we use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal or financial information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties. An SSL-capable web browser such as the current versions of the Netscape Browser, Internet Explorer, Mozilla Firefox, the AOL browser or Opera is needed to support this encryption technology.
Information We Share With Others
1. The Site's Agents
The Site may decide to share your personal information with companies that work on behalf of or with the Site. These companies may use your personal information to help the Site communicate with you about offers from the Site, to inform you about the Site's products and services, or to provide you with information about other exciting products and services. They may also use your personal information in connection with providing administrative or maintenance services to the Site.
2. Trusted Fulfillment Partners
When you request services beyond those directly available from us, we provide your personal information to selected trusted fulfillment partners, who we believe can provide the product or service your request. Our trusted fulfillment partners may use your personal information to process your order, approve your credit, respond to your requests for information or provide further information about products and services that they believe will meet your continuing needs. As our trusted fulfillment partners may keep and use your information whether or not you purchase their products or use their services, your personal information will be subject to their privacy policies, and you should contact them directly for more information about their specific privacy and opt-out policies.
3. Other Third Parties
The Site may provide personal information to other third parties that it believes will be able to provide you with valuable products, services, or other information that may be of interest. As such third parties may keep and use your information whether or not you purchase their products or use their services, your personal information will be subject to their privacy policies, and you should contact them directly for more information about their specific privacy and opt-out policies.
4. Required Disclosures
The Site also responds to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Where we believe it is necessary, we will share information in order to investigate, prevent, or take action regarding illegal activities, violations of the Site's terms of use, or as otherwise required by law.
Third Party Partner Privacy Policies
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. If you disclose your information to third parties that you are placed in contact with through our site or other sites throughout the Internet, different privacy policies may apply to their use or disclosure of the information you disclose to them. Since the Site does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties, and we encourage you to read their privacy policies or ask questions before you disclose your personal information to others.
Your Acceptance of These Terms
By using this site and providing us with your information, you agree to the Site's Privacy Policy. If you do not agree to this policy, please do not use the Site.
Changes to this Privacy Policy
We may occasionally update the Site's Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Site's Privacy Policy when you visit to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will e-mail registered website visitors information on material changes to this policy. Your continued use of the Site means you accept those changes for all information you have provided to us.
Questions and Suggestions
If you have questions or suggestions, or want the opportunity to review or change any of the information collected from or about you, please complete a feedback form.
Overview
Your use of this Site constitutes your agreement to all such terms, conditions and notices. Please read them carefully. By using this Site, you agree to these Terms of Use ("Terms of Use"), as well as any other terms, guidelines or rules that are applicable to any portion of this Site, without limitation or qualification. If you do not agree to these Terms of Use, you must exit the Site immediately and discontinue any use of information or products from this Site.
Modification of The Site and These Terms & Conditions Siteowner reserves the right to change, modify, alter, update or discontinue the terms, conditions and notices under which this Site is offered and the services, features, links, content, information and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided therein. By your continued use of the Site following such modifications, alterations or updates, you agree to be bound by such modifications, alterations, or updates.
Copyright
All content, text, images and other materials on the Site are either owned or licensed by the Siteowner or by a third party and are protected by U.S. copyright laws and therefore, may not be used except with our express written consent. Unless otherwise agreed in writing by us, you may not copy or display or post any content, text, images or other materials offered via this Site on any network computer, website, bulletin board or any other publicly accessible medium. You must keep intact, and may not remove or alter, any copyright or other proprietary notices on any content, text, images or other materials offered via this Site.
Trademark
All trademarks, service marks, and trade names (collectively the "Marks") that appear on this Site are proprietary to Siteowner, or other respective owners. You may not display or reproduce the Marks other than with the prior written consent of Siteowner, and you may not remove or otherwise modify any trademark notices from any content, text, images or other materials received through the Site.
Links to Third Party Sites
Siteowner may contain links to web sites operated by third parties other than Siteowner. Such links are provided for your reference only. Siteowner does not control such web sites, and is not responsible for the contents of these web sites. Siteowner's inclusion of links to such web sites does not imply any endorsement of the material on such web sites. If you decide to access any third party websites, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies of such websites.
Privacy
Siteowner respects the privacy of users of its Site. Please refer to Siteowner's Privacy Policy for information on users' rights and responsibilities with respect to information collected by Siteowner by clicking here.
Forms, Registration and Passwords
If any of the services, information or materials provided via this Site require you to open an account, register or provide certain information, you agree to complete the account initiation, registration or other process by providing Siteowner with current, complete and accurate information as requested by any forms. You acknowledge and agree that any login, identifier or password issued in connection with this Site (each, a "Password") is confidential information. You must maintain the confidentiality of any Password, and you may not disclose such Password to any other person or entity or permit any other person or entity to access this Site using such Password. You agree to notify Siteowner immediately of any unauthorized use of any Password or any other breach of security of which you are aware. You may not use any Password that is not issued directly to you or approved by Siteowner. You acknowledge and agree that Siteowner, in its sole discretion, may suspend or discontinue your, and refuse any and all current and future, access to or use of any portion of this Site at any time without notice to you.
Siteowner cannot be responsible, and disclaims all liability in connection with, the use of any information that you post or display on this Site. You should use caution when posting any information, including proprietary information and personally identifiable information, to this Site.
Monitoring
Siteowner has no obligation to monitor this Site or any portion thereof. However, Siteowner reserves the right to review any content, text, images, files, information or other materials submitted to or posted on this Site, including, without limitation, on the "Forums" portion of this Site, and remove, delete, redact or otherwise modify such any content, text, images, files, information or other materials submitted to or posted on this Site, in its sole discretion, at any time and from time to time, without notice or further obligation to you. Siteowner does not endorse, and you may not rely on, any content, text, images, files, information or other materials submitted to or posted on this Site.
Siteowner has no obligation to display or post any content, text, images, files, information or other materials provided by you. Siteowner reserves the right to disclose, at any time and from time to time, any information or any content, text, images, files, information or other materials submitted to or posted on this Site or identifying information of the submitter or poster that Siteowner deems necessary or appropriate to satisfy any applicable law, regulation, contract obligation, legal or dispute process or government request. Siteowner shall not have any liability in connection with any content, text, images, files, information or other materials submitted, transmitted via this Site, or displayed on this Site, regardless of whether provided by Siteowner or any other party.
Dispute Resolution
If any controversy, dispute or claim arising out of or related to your use of this Site arises, the dispute will be resolved exclusively by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. However, Siteowner will have the right to petition a court of competent jurisdiction for the entry of injunctions and orders for specific performance relating to your unauthorized use of Siteowner's trademarks, service marks, copyrights, patents, trade secrets or other intellectual property (collectively, the "Intellectual Property") or any act or omission by you that may impair the goodwill associated with the Intellectual Property.
Indemnification
You agree to indemnify, defend and hold harmless Siteowner, its officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from: (1) your use of the Site, including, without limitation any content, images, information or other materials submitted or transmitted by you via the Site, (2) any use of any Password chosen by or issued to you, or (3) any violation by you of: (a) these Terms of Use, (b) any other terms, guidelines or rules applicable to the Site, (c) any rights of any other person or entity, and (d) and any applicable laws, rules or regulations.
Enforcement
You hereby agree that the exclusive venue for all litigation, court proceedings, arbitration proceedings, mediation proceedings, lawsuits, court hearings and other hearings initiated by you will be Orange County, California, USA. These Terms of Use and the relationship between you and Siteowner will be governed by the laws of the State of California as if you signed these Terms of Use in California. The provisions of these Terms of Use which conflict with or are inconsistent with applicable governing law will be superseded and/or modified by such applicable law only to the extent such provisions are inconsistent.
Limitation of Liability
NEITHER SITEOWNER NOR ITS SUPPLIERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF SITEOWNER OR A SUPPLIER HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO ACCESS OR USE THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE, REGARDLESS OF WHETHER SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS ARE PROVIDED BY SITEOWNER OR ANY THIRD PARTY. FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITEOWNER AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, WHETHER PROVIDED OR OWNED BY IT OR THEM OR BY ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, SITEOWNER DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION AND MATERIALS ACCESSIBLE VIA THIS SITE ARE ACCURATE, COMPLETE OR CURRENT, AND YOU MAY NOT RELY ON THE INFORMATION AND MATERIALS ACCESSIBLE VIA THIS SITE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Personal & Non-Commercial Use Limitation
This Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Site. The content available through this Site is the sole property of Siteowner or its licensors and is protected by patent, copyright, trademark, trade secret and other intellectual property laws. Except as otherwise explicitly agreed in writing, Siteowner-owned content received through this Site may be downloaded, displayed, and printed for your personal, non-commercial use only. Content owned by Siteowner licensors may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through this Site to anyone, including but not limited to others in the same company or organization without Siteowner's express prior written consent.
Liability Disclaimer
ALL CONTENT PROVIDED ON THIS SITE IS PROVIDED SOLELY FOR YOUR CONVENIENCE, MAY BE USED FOR INFORMATIONAL OR EDUCATIONAL PURPOSES ONLY AND DOES NOT IN ANY MANNER CREATE A LEGAL CONTRACT EXPRESS OR IMPLIED BETWEEN SITEOWNER AND YOU, EXCEPT FOR THESE TERMS OF USE, THE SITEOWNER PRIVACY POLICY AND THE SITEOWNER FORUM TERMS OF USE. WITHOUT LIMITING THE FOREGOING, THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. SITEOWNER AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS SITE AT ANY TIME. SITEOWNER AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, ACCURACY AND COMPLETENESS OF THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. AS A CONDITION OF YOUR USE OF THIS SITE, YOU WARRANT TO SITEOWNER THAT YOU WILL NOT USE THIS SITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS, CONDITIONS, AND NOTICES.
General
Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Siteowner as a result of this agreement or use of this Site. Siteowner's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Siteowner's right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Siteowner with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this agreement shall continue in effect. This agreement constitutes the entire agreement between the user and Siteowner with respect to this Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Siteowner with respect to this Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Your use of this Site constitutes your agreement to all such terms, conditions and notices. Please read them carefully. By using this Site, you agree to these Terms of Use ("Terms of Use"), as well as any other terms, guidelines or rules that are applicable to any portion of this Site, without limitation or qualification. If you do not agree to these Terms of Use, you must exit the Site immediately and discontinue any use of information or products from this Site.
Modification of The Site and These Terms & Conditions Siteowner reserves the right to change, modify, alter, update or discontinue the terms, conditions and notices under which this Site is offered and the services, features, links, content, information and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided therein. By your continued use of the Site following such modifications, alterations or updates, you agree to be bound by such modifications, alterations, or updates.
Copyright
All content, text, images and other materials on the Site are either owned or licensed by the Siteowner or by a third party and are protected by U.S. copyright laws and therefore, may not be used except with our express written consent. Unless otherwise agreed in writing by us, you may not copy or display or post any content, text, images or other materials offered via this Site on any network computer, website, bulletin board or any other publicly accessible medium. You must keep intact, and may not remove or alter, any copyright or other proprietary notices on any content, text, images or other materials offered via this Site.
Trademark
All trademarks, service marks, and trade names (collectively the "Marks") that appear on this Site are proprietary to Siteowner, or other respective owners. You may not display or reproduce the Marks other than with the prior written consent of Siteowner, and you may not remove or otherwise modify any trademark notices from any content, text, images or other materials received through the Site.
Links to Third Party Sites
Siteowner may contain links to web sites operated by third parties other than Siteowner. Such links are provided for your reference only. Siteowner does not control such web sites, and is not responsible for the contents of these web sites. Siteowner's inclusion of links to such web sites does not imply any endorsement of the material on such web sites. If you decide to access any third party websites, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies of such websites.
Privacy
Siteowner respects the privacy of users of its Site. Please refer to Siteowner's Privacy Policy for information on users' rights and responsibilities with respect to information collected by Siteowner by clicking here.
Forms, Registration and Passwords
If any of the services, information or materials provided via this Site require you to open an account, register or provide certain information, you agree to complete the account initiation, registration or other process by providing Siteowner with current, complete and accurate information as requested by any forms. You acknowledge and agree that any login, identifier or password issued in connection with this Site (each, a "Password") is confidential information. You must maintain the confidentiality of any Password, and you may not disclose such Password to any other person or entity or permit any other person or entity to access this Site using such Password. You agree to notify Siteowner immediately of any unauthorized use of any Password or any other breach of security of which you are aware. You may not use any Password that is not issued directly to you or approved by Siteowner. You acknowledge and agree that Siteowner, in its sole discretion, may suspend or discontinue your, and refuse any and all current and future, access to or use of any portion of this Site at any time without notice to you.
Siteowner cannot be responsible, and disclaims all liability in connection with, the use of any information that you post or display on this Site. You should use caution when posting any information, including proprietary information and personally identifiable information, to this Site.
Monitoring
Siteowner has no obligation to monitor this Site or any portion thereof. However, Siteowner reserves the right to review any content, text, images, files, information or other materials submitted to or posted on this Site, including, without limitation, on the "Forums" portion of this Site, and remove, delete, redact or otherwise modify such any content, text, images, files, information or other materials submitted to or posted on this Site, in its sole discretion, at any time and from time to time, without notice or further obligation to you. Siteowner does not endorse, and you may not rely on, any content, text, images, files, information or other materials submitted to or posted on this Site.
Siteowner has no obligation to display or post any content, text, images, files, information or other materials provided by you. Siteowner reserves the right to disclose, at any time and from time to time, any information or any content, text, images, files, information or other materials submitted to or posted on this Site or identifying information of the submitter or poster that Siteowner deems necessary or appropriate to satisfy any applicable law, regulation, contract obligation, legal or dispute process or government request. Siteowner shall not have any liability in connection with any content, text, images, files, information or other materials submitted, transmitted via this Site, or displayed on this Site, regardless of whether provided by Siteowner or any other party.
Dispute Resolution
If any controversy, dispute or claim arising out of or related to your use of this Site arises, the dispute will be resolved exclusively by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. However, Siteowner will have the right to petition a court of competent jurisdiction for the entry of injunctions and orders for specific performance relating to your unauthorized use of Siteowner's trademarks, service marks, copyrights, patents, trade secrets or other intellectual property (collectively, the "Intellectual Property") or any act or omission by you that may impair the goodwill associated with the Intellectual Property.
Indemnification
You agree to indemnify, defend and hold harmless Siteowner, its officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from: (1) your use of the Site, including, without limitation any content, images, information or other materials submitted or transmitted by you via the Site, (2) any use of any Password chosen by or issued to you, or (3) any violation by you of: (a) these Terms of Use, (b) any other terms, guidelines or rules applicable to the Site, (c) any rights of any other person or entity, and (d) and any applicable laws, rules or regulations.
Enforcement
You hereby agree that the exclusive venue for all litigation, court proceedings, arbitration proceedings, mediation proceedings, lawsuits, court hearings and other hearings initiated by you will be Orange County, California, USA. These Terms of Use and the relationship between you and Siteowner will be governed by the laws of the State of California as if you signed these Terms of Use in California. The provisions of these Terms of Use which conflict with or are inconsistent with applicable governing law will be superseded and/or modified by such applicable law only to the extent such provisions are inconsistent.
Limitation of Liability
NEITHER SITEOWNER NOR ITS SUPPLIERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF SITEOWNER OR A SUPPLIER HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO ACCESS OR USE THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE, REGARDLESS OF WHETHER SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS ARE PROVIDED BY SITEOWNER OR ANY THIRD PARTY. FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITEOWNER AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, WHETHER PROVIDED OR OWNED BY IT OR THEM OR BY ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, SITEOWNER DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION AND MATERIALS ACCESSIBLE VIA THIS SITE ARE ACCURATE, COMPLETE OR CURRENT, AND YOU MAY NOT RELY ON THE INFORMATION AND MATERIALS ACCESSIBLE VIA THIS SITE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Personal & Non-Commercial Use Limitation
This Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Site. The content available through this Site is the sole property of Siteowner or its licensors and is protected by patent, copyright, trademark, trade secret and other intellectual property laws. Except as otherwise explicitly agreed in writing, Siteowner-owned content received through this Site may be downloaded, displayed, and printed for your personal, non-commercial use only. Content owned by Siteowner licensors may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through this Site to anyone, including but not limited to others in the same company or organization without Siteowner's express prior written consent.
Liability Disclaimer
ALL CONTENT PROVIDED ON THIS SITE IS PROVIDED SOLELY FOR YOUR CONVENIENCE, MAY BE USED FOR INFORMATIONAL OR EDUCATIONAL PURPOSES ONLY AND DOES NOT IN ANY MANNER CREATE A LEGAL CONTRACT EXPRESS OR IMPLIED BETWEEN SITEOWNER AND YOU, EXCEPT FOR THESE TERMS OF USE, THE SITEOWNER PRIVACY POLICY AND THE SITEOWNER FORUM TERMS OF USE. WITHOUT LIMITING THE FOREGOING, THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. SITEOWNER AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS SITE AT ANY TIME. SITEOWNER AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, ACCURACY AND COMPLETENESS OF THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. AS A CONDITION OF YOUR USE OF THIS SITE, YOU WARRANT TO SITEOWNER THAT YOU WILL NOT USE THIS SITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS, CONDITIONS, AND NOTICES.
General
Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Siteowner as a result of this agreement or use of this Site. Siteowner's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Siteowner's right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Siteowner with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this agreement shall continue in effect. This agreement constitutes the entire agreement between the user and Siteowner with respect to this Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Siteowner with respect to this Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.